Thank you for your patience during this difficult time.
We have been in communication with a group of qualified owners and former owners, all in the business of construction and building management, who have made an assessment of the condition of Pelicans Roost based on satellite footage provided by NOAA (see footage below) and based on their past knowledge of the property.
Current satellite photos of Pelicans Roost show the building is standing. The photos show scattered debris on the roof along with damage to the roof’s perimeter beachside wall. We do not want to speculate in writing on the damage to our building and surrounding property at this time. Once authorities allow our team members onto the island, we will take photos, document damage, and put together an assessment report. Pelicans Roost management will continue to work with the Board of Directors and government authorities and update everyone on a regular basis.
We have fixed the message board, and it is working. We will post regular updates there and send mass emails as we go. Please find the recent email with the location of the message board and instructions on how to use it.
Pelicans Roost traditionally has Wind, Flood, and Fire insurance. The HOA Board of Directors is contacting the insurance company to file a claim. The Pelicans Roost Board, will be helping to direct the insurance efforts and damage claim efforts with all government agencies. We will consult with other knowledgeable owners and professionals as we go and keep you updated.
It will be incumbent upon individual owners to contact their respective insurance company(s) to file a claim for damages. It should be noted that we have been advised not to touch and or remove any damage before photographs are taken to support the insurance claim process.
It is best to work with your insurance company/adjuster as to how damage should be documented and tell us at Best Hospitality. We will take all of the photos and upload them for you to reference. If you have before photos, you should gather them. The time to contact your insurance company about your interior is NOW.
We will formalize communication schedules as soon as we reach a new normal. Please, be patient and understand you have a great group of people here, and everyone is pulling together nicely.
NOAA Satellite Footage